Overview
Lio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.
Information We Collect
Information You Provide
- Account Information: Email address, name, and profile details
- Health & Nutrition Data: Meal logs, dietary preferences, goals, and health metrics
- User Content: Food descriptions, meal photos, and chat messages
Information Collected Automatically
- Usage Data: App interactions, feature usage, and session information
- Device Information: Device type, operating system, and app version
- Audio Recordings: Voice recordings for meal logging (processed and not stored permanently)
- Photos: Food and menu images for nutrition analysis
How We Use Your Information
We use your information to:
- Provide AI-powered nutrition analysis and recommendations
- Process voice recordings to identify meals and nutrition information
- Analyze food photos to estimate nutrition content
- Track your progress toward health goals
- Improve our AI models and app functionality
- Send service-related communications
Permissions We Request
Camera Permission
- Purpose: Take photos of food and menus for nutrition analysis
- Data Handling: Images are processed by our AI service and may be temporarily stored for analysis
- Your Control: You can deny this permission, but photo analysis features won't work
Microphone Permission
- Purpose: Record voice descriptions of meals for hands-free logging
- Data Handling: Audio is processed by our AI service and converted to text, then deleted
- Your Control: You can deny this permission, but voice input features won't work
Storage Permission
- Purpose: Save photos and access images from your device gallery
- Data Handling: Only images you explicitly select are processed
- Your Control: You can manage these permissions in your device settings
Data Sharing
We DO NOT sell your personal information. We may share data with:
- AI Service Providers: Google Gemini for processing voice and image data
- Authentication Provider: Supabase for secure account management
- Analytics Services: Anonymous usage data to improve the app
Data Security
We implement industry-standard security measures:
- End-to-end encryption for data transmission
- Secure cloud storage with access controls
- Regular security audits and updates
- Voice recordings are processed and immediately deleted
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data
- Opt out of data processing for marketing
Data Retention
- Account Data: Retained while your account is active
- Meal Logs: Retained to provide historical tracking
- Voice Recordings: Processed immediately and deleted
- Photos: Processed for analysis, not permanently stored unless you save them
Children's Privacy
Lio is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Users
Your data may be processed in the United States and other countries where our service providers operate.
Updates to This Policy
We may update this Privacy Policy periodically. We'll notify you of significant changes through the app or email.
Contact Us
If you have questions about this Privacy Policy or your data:
- Email: privacy@heylio.ai
- Website: https://heylio.ai
Compliance
This policy complies with:
- Google Play Developer Policy
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR)
- Children's Online Privacy Protection Act (COPPA)